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Infrared Heating Neck and Shoulder Massage Pillow

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Brand: jinkairui
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Easy returns and refunds
Free shipping worldwide
  • Item Type: Massagers
  • Material: ABS, Cotton
  • Rated Voltage: 12 V
  • Massage Heads: 20
  • Size: 34 x 21 cm / 13.39 x 8.27 inch

Package Includes:  

  • 1 x Massager

Infrared Heating Neck and Shoulder Massage PillowInfrared Heating Neck and Shoulder Massage PillowInfrared Heating Neck and Shoulder Massage Pillow   Infrared Heating Neck and Shoulder Massage Pillow




Full body Massage Cushion Shiatsu Pillow

body massager




Physiotherapy classification

magnetic therapy


Massage Kneading Hot compress

Product name

kneading massage massage pillow


sky blue or champagne gold

Model Number


Item Type

Massage & Relaxation






Cotton, ABS

Brand Name


Q & A

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Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time. *In some rare cases, shipping can be delayed by up to 2 months when shipped from a supply depot far from your location. In each case where your order has been delayed by more than our guaranteed shipping time of 45 days, we are happy to provide a full or at least partial refund to you, depending on the severity of the delay.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message via our contact form.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

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  1. Customer

    Works but not particularly checked with her still some pillow I do not know why she is for what and so everything is okay. came very quickly.

  2. G***r

    Very satisfied

  3. Customer

    10 days delivery! The store as always on top! DPD shipping. The pillow is wonderful, compact, everything works .. I recommend! 4 order in this store…

  4. K***k

    The order to the Moscow region was twelve days. Good quality goods! Many functions. Instructions in Russian No. Everything works. Thank you store!

  5. D***v

    Delivery is very fast. The pillow is great. It’s from the heart. This second order is for parents to pick up. 4 buttons are more than enough. Do not overpay for extra buttons.

  6. D***h

    I bought it for the second time. Mom is very happy. Not bad for the mechanism massages both the collar zone and the back, and you can also massage your legs. In general, you need to follow the instructions, because overheating is dangerous for the massager and power supply.

  7. 4***r

    Excellent massager, everything matches! The store-consultant is beautiful, goes to contact. The rollers are heated, there is a rotation mode in different directions, the speed is adjusted. Purchase satisfied, I recommend! Later I will try to add a photo. Packed well, delivery took less than a week

  8. J***s

    Fast shipping. Looks like in picture, wife says at least for neck massage it is great!

  9. A***v

    Would receive the morning works satisfied thanks

  10. Customer

    All Super

  11. 6***r

    As soon as I printed the box immediately decided to try. well, if honestly expected a better effect. massage for an amateur.

  12. V***v


  13. A***a

    Everything works well))) my husband appreciated

  14. I***i

    Delivery to the point of self-delivery in three days. Machine beast. First massage without fanaticism

  15. T***a

    Thank you very much to the store for the order. Everything works and heating too. Knead everything to the murashek, buy, you will not regret it.

  16. M***s

    all working very good

  17. C***i

    O produto é muito caro pela qualidade do produto, recomendo comprar sem a outra parte com a bombinha que não serve pra nada! A massagem trava porque tem que ser em ambiente colchão ou chão, não pode ser sofá! E tem vários botões mas só funciona o Liga/Desliga. Não gostei!!! Vendedor não responde ninguém!

  18. M***v

    Товар пришёл быстро. Работает качественно!

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